FAQs

I HAVE QUESTIONS REGARDING MY ORDER. WHO SHOULD I CONTACT?

We’re here to help. If you have any questions about your order, please visit our contact us page and get in touch by phone or completing the enquiry form.

WHAT PAYMENT METHODS DO YOU ACCEPT?

  • We accept Paypal, Mastercard, Visa Card.
  • We also accept EFT payment. If you’d like to pay by EFT bank transfer, please place your order via phone or our contact us form and we will issue an invoice with our bank details.
  • We also accept cash on pickup (Excludes custom and corporate orders).

DO YOU SHIP INTERNATIONALLY ?

Yes we can ship anywhere in the world. Please contact us with the products and shipping location for a shipping quote.

DO YOU OFFER WHOLESALE PRICING?

Yes we do provided you have an ABN. Please contact us with the products you wish to stock and quantities.

DO YOU DO PERSONALISED ITEMS?

Yes we can personalise origami paper, kits, flowers and corporate gifts.

I HAVE SOMETHING IN MIND, ARE YOU ABLE TO CUSTOM MAKE IT?

We are always open to making new creations and would love the opportunity to custom make an origami creations to bring your idea to life. Just contact us and let us know what you have in mind.

DOES THE KITS COME WITH INSTRUCTIONS?

Most our kits come with both paper instructions with link to video tutorial available on our website.

Some more complex 3d origami kits may only have video tutorials as the instructions would be difficult to follow on paper. These are noted in the product description.

HOW DO I PLACE AN ORDER?

You can place an order as follows:

  • via the online shopping basket function “Add to Cart” method
  • by phoning us on 0435 527 930 (Australia) or +61 435 527 930 (international)
  • by completing an enquiry form with the products you wish to order, qty and shipping address. We will send you an invoice for payment. Items will only be dispatched once payment is received.

IS THIS WEBSITE SECURE?

This website is protected by SSL (Secure Socket Layer) encryption, the highest standard in internet security. This means that information such as credit card numbers and personal details stays confidential until it reaches where it needs to be. We do not store your Credit Card details. They are processed directly via Paypal.

What currency are product prices shown in?

  • All prices are in Australian dollars and payments are charged in Australian dollars.
  • All price are inclusive of GST.